How to use this wall
Each sheet is a self-contained A3 landscape poster. On screen, scroll to review; to print, use the button above (set paper to A3, landscape, no margins, background graphics on). Each poster keeps the same anatomy — Purpose → Visual Map → Key Concepts → Relationships → Exam Concepts → Executive View → Industry Example → Memory Hooks → 60-second Daily Review — and a colour spine coded by domain so the wall is navigable at a glance.
Colour code: ■ Master/Strategy ■ Project / PMBOK ■ Program ■ Portfolio ■ Business Analysis / Value ■ Risk ■ EVM
The PMI Ecosystem — Master Map
Visual Map — Strategy → Delivery → Value
(deliverables)▶ Outcomes
(change)▶ Benefits
(gains)▶ VALUE
Key Concepts
- Portfolio
- Doing the right work — strategic selection & balance.
- Program
- Coordinated delivery of benefits across components.
- Project
- Doing work right — a unique, temporary endeavour.
- Output
- The deliverable a project hands over.
- Outcome
- The change/result the output enables.
- Benefit
- The measurable gain to the organisation.
- Value
- Worth to stakeholders — financial or not.
- Governance
- Authority, decisions, oversight (the "rules").
- Management
- Day-to-day execution within those rules.
Relationships — How the layers connect
- Money & mandate flow down; benefits, status & lessons flow up.
- A program groups related projects to unlock benefits no single project could.
- A portfolio groups programs/projects/ops — related or not — to meet strategy.
- OPM is the system that keeps all three aligned to strategy.
- BA feeds every level the right requirements; Risk gives every level one risk language; EVM gives every level one performance language.
Exam Concepts
- Portfolio components are not necessarily related; program components are.
- Output ≠ outcome ≠ benefit ≠ value — know the ladder.
- "Tactical vs strategic": project=tactical, portfolio=strategic.
- Governance ≠ management.
Executive View
- Allocate capital to the highest-value mix, not the loudest sponsor.
- Kill, pause or continue investments at gates.
- Steer by value & benefits, not just on-time/on-budget.
- Confirm strategy is actually being executed.
Industry Example — Defence shipbuilding
- Portfolio: naval capability investments.
- Program: a frigate class program.
- Projects: hull, combat system, integration.
- Benefit→Value: in-service readiness → security.
Memory Hooks
- "Right things → right way → done right" = Portfolio → Program → Project.
- Money goes DOWN ▼, Value comes UP ▲.
- P-P-P: Pick · Pace · Produce.
The 12 Project Management Principles
Visual Map & Key Concepts — All 12, clustered
Relationships
- Principles rest on the PMI Code of Ethics: Responsibility, Respect, Fairness, Honesty.
- The 12 enable the 8 Performance Domains — principles = mindset, domains = activity.
- Uncertainty cluster: Risk + Complexity + Adaptability work together.
- People cluster (Stewardship, Team, Stakeholders, Leadership) underpins all the rest.
Exam Concepts
- Principles are not prescriptive and are not processes.
- Stewardship covers internal + external (society, environment).
- Leadership ≠ positional authority — anyone can lead.
- Tailoring appears as both a principle and a recurring theme.
Executive View
- The 12 are a leadership operating system for delivery culture.
- Stewardship + Value map directly to board & ESG conversations.
- Promote leadership at all levels, not just at the top.
- Use as decision tie-breakers when rules conflict.
Industry Example — Manufacturing line upgrade
- Systems thinking: a faster cell starves the next station — model the whole line first.
- Quality built-in: poka-yoke & in-process checks beat end-of-line inspection.
- Optimise risk: spend on a pilot cell before committing the full retrofit.
- Change: operator training & buy-in decide whether throughput actually rises.
Memory Hooks
Sentence mnemonic (in order 1–12):
Stewards Tend Stakeholders' Value · Systems Lead Tailored Quality · Complexity, Risk, Adaptability, Change
- 4 People, 2 Outcome, 3 System, 3 Adaptation — recite by colour.
The 8 Performance Domains
Visual Map & Key Concepts — the 8 domains, their outcomes, signals & traps
| Domain | Intent | Target outcomes | Measures / indicators | Watch-out |
|---|---|---|---|---|
| 1 · Stakeholders | Build productive relationships & the right level of engagement. | Stakeholders aware, engaged & supportive; conflicts surfaced & managed. | Engagement level (unaware→leading); satisfaction; open issues. | A hidden or under-engaged stakeholder. |
| 2 · Team | Grow a high-performing, shared-ownership team & distributed leadership. | Trust, safety, shared ownership, capability growth. | Stable velocity; retention; morale / safety pulse. | Hero culture & burnout. |
| 3 · Development Approach & Life Cycle | Choose predictive / iterative / incremental / adaptive / hybrid & a fitting life cycle & cadence. | Approach matches the deliverable & context; delivery cadence set. | Fit-for-context check; release cadence. | Forcing one approach onto every deliverable. |
| 4 · Planning | Organise & coordinate the work progressively & proportionately. | Coordinated, "just-enough" plan; estimates that evolve. | Forecast accuracy; plan/baseline stability. | Over-planning & big-bang plans. |
| 5 · Project Work | Run efficient processes — resources, procurement, communications, learning. | Smooth flow; informed stakeholders; capable, supplied team. | Throughput; WIP; lead / cycle time. | Invisible work & bottlenecks. |
| 6 · Delivery | Deliver the scope & quality that achieve the intended outcomes. | Requirements met; acceptance & quality criteria satisfied; value delivered. | Acceptance %; defect/escape rate; scope completion. | Shipping output that produces no outcome. |
| 7 · Measurement cross-cutting | Assess performance vs plan/value & act on it. | Reliable information; timely, evidence-based decisions. | EV · CPI · SPI; leading vs lagging KPIs; dashboards. | Vanity metrics & gamed numbers. |
| 8 · Uncertainty cross-cutting | Navigate risk, ambiguity, complexity & volatility. | Threats reduced; opportunities captured; resilience built. | Risk exposure (EMV); reserve burn; variability. | Ignoring opportunity; false precision. |
Relationships
- All 8 run simultaneously & continuously — they are not a sequence.
- Dev Approach shapes Planning & Project Work; Delivery realises Stakeholder value.
- Measurement feeds decisions in every other domain.
- Uncertainty overlays all — risk lives everywhere.
Exam Concepts
- Domains are concurrent, not phases.
- They are the lens that replaced the 10 knowledge areas.
- Steer by outcomes & checks, not activities.
- Leading indicators predict; lagging confirm.
- You tailor the system of domains to context.
Executive View
- Exec dashboards = the Measurement domain made visible.
- Watch flow metrics (lead time, throughput) beside Earned Value.
- Reward outcomes over outputs.
- Treat Uncertainty as a standing board topic.
Industry Example — Rail station build
- Dev Approach: predictive civils, agile for the passenger-info software → hybrid.
- Project Work: manage interfaces between contractors as flow & WIP.
- Delivery: "trains stop & passengers flow safely," not just "platform poured."
- Uncertainty: weather, utilities & possessions are the live risk drivers.
Memory Hooks
Order mnemonic (1–8):
Some Teams Develop Plans, Producing Deliverables Measured (under) Uncertainty
- M & U are the two cross-cutting domains — picture them as a frame around the other six.
The Value Delivery System
Visual Map — the system, end to end
Strategy▶ Portfolio
right work▶ Program
benefits▶ Project
outputs▶ Product
thing of value▶ Operations
sustain▶ Customer
realises value
The system is governed as a whole. Feedback loops from operations & customers continually re-shape strategy and the portfolio — value delivery is circular, not a one-way pipeline.
The Value Ladder
Key Concepts
- Value
- Worth/importance to stakeholders.
- Business value
- Net quantifiable benefit to the org.
- Internal value
- Capability, IP, morale, readiness.
- External value
- Customer & market worth.
- Value stream
- The flow that turns need → value.
- System view
- Optimise the whole, not a part.
Relationships
- Each component feeds the next; operations sustain the value over time.
- Portfolio governance steers the whole toward strategy.
- Benefits are often realised after the project closes — programs/operations own realisation.
- Customer feedback loops back to reshape strategy.
Exam Concepts
- Output ≠ outcome ≠ benefit ≠ value.
- Value can be non-financial.
- Benefit realisation may sit past closure.
- Know the term "value delivery system."
Executive View
- Steer the portfolio by value, not activity.
- Maintain a benefits dependency network.
- Ask: "value created — or just deliverables shipped?"
- Fund realisation, not only build.
Industry Example — Enterprise SaaS
- Output: a new billing feature ships.
- Outcome: finance teams adopt it.
- Benefit: churn down, ARPU up.
- Value: higher enterprise valuation.
Memory Hooks
- Build → Use → Gain → Worth = the value ladder.
- "OO-BV": Output, Outcome, Benefit, Value.
- Money down ▼, value up ▲ — and it loops.
Tailoring
Visual Map — The Tailoring Funnel
initial development approach ▸ 2 · Tailor for the Organisation
governance, methodology, policy, culture ▸ 3 · Tailor for the Project
product, team & the specific context ▸ 4 · Implement & Improve
inspect, adapt, refine continuously ↺
The funnel narrows from a broad starting point to a precise fit, then loops — step 4 feeds learning back into steps 1–3 throughout delivery. You tailor the life cycle, processes, engagement (people), tools, methods & artifacts — but the 12 principles always apply.
What Drives the Decision? — Read the Context
| Dimension | Pushes toward Predictive ▸ | ◂ Pushes toward Adaptive |
|---|---|---|
| Requirements | Stable, clear, well understood | Emerging, uncertain, fast-changing |
| Risk & regulation | Safety-critical, heavily regulated | Low regulatory burden |
| Cost of change | Expensive to change late | Cheap & easy to change |
| Delivery cadence | One large, integrated delivery | Frequent small increments |
| Customer involvement | Limited / milestone-based | Continuous & collaborative |
| Size & duration | Large, long, many interfaces | Small-to-medium, shorter |
| Team & culture | Distributed, low agile maturity | Co-located/empowered, agile-fluent |
What You Can Tailor
- Life cycle & development approach — phases, gates, cadence.
- Processes — add, remove, blend or align to fit value.
- Engagement — how people & stakeholders interact.
- Tools — methods of delivery, software, infrastructure.
- Methods & artifacts — which models, methods & documents you actually use (Poster 6).
Relationships
- Tailoring is Principle #7 and a theme across all 8 domains.
- Organisational governance / the PMO sets the guardrails you tailor within.
- Feeds Development Approach & Life Cycle domain directly.
Exam Concepts
- Goal = maximise value, minimise waste — not reduce rigour.
- Tailoring is iterative & ongoing, not a one-time setup.
- Over-tailoring (too much process) and under-tailoring (too little) are both risks.
- You tailor methods, never the principles.
- Tailoring decisions should be justified & documented.
Executive View
- Right-sized governance = speed without losing control.
- Avoid one-size-fits-all mandates that burden small work.
- A documented tailoring framework signals organisational maturity.
- Frees senior attention for high-risk, high-value projects.
Industry Example — Defence vs Start-up
- Shipbuilding: fixed config baselines, stage gates, safety regs → strongly predictive, minimal agile tailoring.
- Internal tooling team: backlog, 2-week sprints, continuous release → adaptive.
- Regulated SaaS: agile build inside a predictive compliance & assurance wrapper.
Memory Hooks
- "Tailor the suit to the person" — fit the method to the work, never the reverse.
- A·O·P·I = Approach → Organisation → Project → Improve (the 4 funnel steps).
- More tailoring ≠ less rigour — it means appropriate rigour.
- Stable + regulated → predictive; uncertain + fast → adaptive; both → hybrid.
Models, Methods & Artifacts
MODELS — ways to think
- Situational leadership: flex style (direct → coach → support → delegate) to follower readiness.
- Communication: sender–receiver, channels = n(n−1)/2, cross-cultural & effectiveness models.
- Motivation: Maslow (hierarchy) · Herzberg (hygiene vs motivators) · McGregor (Theory X / Y) · intrinsic vs extrinsic · Pink (Autonomy·Mastery·Purpose).
- Change: ADKAR · Kotter 8-Step · Bridges Transition (ending→neutral→beginning) · Satir curve.
- Complexity: Cynefin (clear / complicated / complex / chaotic) · Stacey matrix.
- Team development: Tuckman (Forming·Storming·Norming·Performing·Adjourning) · Drexler–Sibbet.
- Conflict: Thomas–Kilmann — Compete · Collaborate · Compromise · Avoid · Accommodate.
- Stakeholders: Salience (Power·Legitimacy·Urgency) · Power/Interest grid.
- Process / planning: PDCA · OODA · escalation & negotiation models.
METHODS — ways to do
- Data gathering: brainstorming · interviews · focus groups · benchmarking · surveys · checklists.
- Data analysis: alternatives · cost-benefit · earned value · forecasting · root-cause · variance · trend · what-if · SWOT · regression · reserve · assumption/constraint.
- Estimating: analogous (top-down) · parametric · three-point / PERT · bottom-up · affinity (story points, t-shirt sizing).
- Decision-making: voting / fist-of-five · multicriteria (MCDA) · weighted scoring.
- Data representation: see Artifacts → "visual data & information".
- Meetings & events: stand-ups · reviews · retrospectives · planning · kick-offs.
ARTIFACTS — things you show
- Strategy: business case · project brief · charter · roadmap.
- Logs & registers: assumption · backlog · change · issue · lessons-learned · risk · stakeholder (RAID).
- Plans: PM plan + subsidiary plans (scope, schedule, cost, quality, comms, risk, etc.).
- Baselines: scope · schedule · cost · the integrated performance measurement baseline (PMB).
- Hierarchy charts: WBS · OBS · RBS (risk & resource breakdown).
- Visual data & info: Gantt · burn-up/down · cumulative flow (CFD) · S-curve · RACI · dashboard · story map · value stream map.
- Reports: status · progress · quality · risk reports.
- Agreements / contracts: FFP · T&M · CPFF · CPIF.
High-Yield Exam Concepts
- Contract risk: FFP = most risk on seller; CPFF / cost-plus = most risk on buyer; T&M = shared.
- PERT (expected) = (O + 4M + P) / 6 · PERT σ = (P − O) / 6.
- Communication channels = n(n − 1) / 2.
- Baseline = approved version + approved changes; measure actuals against it.
- Know cold: Tuckman stages · Cynefin domains · Thomas-Kilmann modes · Salience · ADKAR vs Kotter.
- Match the tool to the context — there is no single "right" set.
Executive View
- Standardise a core toolkit; let teams tailor the rest.
- Dashboards & S-curves are the artifacts that reach the board.
- Contract type = a strategic risk-allocation lever, not an admin detail.
Industry Example — Manufacturing Transformation (Lean Cell)
- Models: Cynefin to classify the change · Kotter + ADKAR to drive shop-floor adoption · Tuckman to read the new cell team.
- Methods: cost-benefit + parametric estimate to justify the cell · root-cause (5 Whys) on defects · what-if for capacity.
- Artifacts: business case · WBS · risk register · S-curve · RACI · value stream map of the line.
Memory Hooks
- "Models think · Methods do · Artifacts show."
- Tuckman: "Form a Storm, Normally Perform, then Adjourn."
- Artifacts = the PM's paper trail (logs record, baselines compare, reports communicate).